[ POLICY ]

TERMS OF SALE.

LAST UPDATED — JUNE 11, 2026

The deal, in plain language. Placing an order on this site means you agree to these terms and our shipping & returns policy.

01WHO WE ARE

GlowPros manufactures roll-formed aluminum track profiles for permanent LED lighting in Rexburg, Idaho, USA. These terms cover purchases made through this website.

02ORDERS & PAYMENT

Payment is collected at checkout through Stripe — card, Apple Pay, or Google Pay. We never see or store your card number. Your order is confirmed when you receive the Stripe payment receipt by email.

If we can't fulfill an order — a pricing error, a stock problem, an address we can't ship to — we'll contact you and refund in full.

All sales are final. We don't accept returns or exchanges; damaged or defective product is replaced or refunded under our shipping & returns policy.

03PRICING

Prices are listed in US dollars per stick (one stick = 6.5 feet) and may change without notice — the price at checkout is the price you pay. Shipping is quoted separately at checkout. Volume pricing is by quote through volume pricing.

Where required, sales tax is calculated and collected at checkout.

04SHIPPING & RISK OF LOSS

Shipping works as described in our shipping & returns policy. Title passes to you when the carrier accepts the shipment. If freight arrives damaged, report it within 5 business days and we'll handle the carrier claim and make it right — see the damage policy for details.

05PRODUCT USE

Our track profiles are building components. You're responsible for confirming a profile fits your application and for installing it in line with local building and electrical codes. Specs and dimensions on this site are accurate to normal manufacturing tolerances.

06WARRANTY

We warrant every stick to be free of defects in material and workmanship at delivery. If a piece doesn't meet that bar, our obligation is to replace it or refund its purchase price — your choice.

Beyond that, products are provided as-is: to the extent permitted by law we disclaim implied warranties, including merchantability and fitness for a particular purpose. This doesn't limit rights you have under applicable consumer law.

07LIMITATION OF LIABILITY

To the extent permitted by law, our total liability for any order is capped at the amount you paid for it, and we're not liable for indirect or consequential damages — lost profits, labor to remove or reinstall product, or delays.

08GOVERNING LAW

These terms are governed by the laws of the State of Idaho. Any dispute that can't be worked out directly will be resolved in the state or federal courts of Idaho.

09CONTACT

Questions about these terms: (208) 821-0840 or the contact page. We may update these terms from time to time; the date above is the current version.